Testimonials
At Home Animal Hospital
Dear prospective Equipment Outreach Customers:
I am a veterinarian on Maui, Hawaii who has recently opened a small animal hospital. This is my first hospital and as you can imagine it was a huge undertaking. Our hospital is small, about 1200 square fee, but full of wonderful equipment from Dan Brosler and his team from Equipment Outreach. Dan did my ENTIRE equipment order for me. He spent COUNTLESS hours on the phone with me over a period of at least 6 months picking and refining our equipment list. He also managed to get me great financing from two sources which I wouldn't have been able to find without his help. And the support didn't stop when we opened our doors. Dan has come to Maui to see our hospital and still calls to check in on us to see how we are doing. The customer service is over the top excellent. My equipment order is perfect- he sells only the best brands and knows what works for people and what doesn't work. His advice to me was priceless and the opening of our hospital went off without a hitch largely due to his help. I am a lifelong EO fan and will only ever make my future equipment purchases through Dan and his great team. PLEASE call me in person if you want to talk to me about EO. I would be happy to speak to any prospective EO customers. Choosing an equipment dealer is a huge and important step to opening your hospital. You will not go wrong with Equipment Outreach. Good luck!
Danielle Dewey, DVM .
At Home Animal Hospital
Kahului, Maui, Hawaii
(808) 873-0102
Safe Harbor Animal Hospital
December 7, 2011
This letter is dedicated to any Doctor who dreams of owning their own practice, big or small.
Whether you have just a dream with no idea on how to make it happen or you know exactly what you want, Dan and the staff at Equipment Outreach are your secret weapon.
I found Equipment Outreach in a veterinary periodical and called as a last resort in making my dream of owning a veterinary hospital a reality. I live in a small town and wanting to support my community I tried getting a local loan. However, I was turned down at every turn. Most of the banks wouldn't let me get past, “I'm starting a new business...” No one was interested in loaning a new start-up business no matter what it was. I had found the perfect building at a perfect location owned by a perfect entity. I was offered an awesome lease with an even more awesome rate, but no one would even look at a loan for a start-up business.
Then...I called Dan!! I must have spent an hour talking to him that first day as I told him my visions and dreams. He quietly listened and asked me a few questions about how I practiced and what I thought were my strengths and weaknesses. He then made a few phone calls, introduced me to some of his banking colleagues and in no time I had an equipment loan. He then set to work formulating an equipment list designed specifically for my needs. Some of those needs I hadn't even realized!! --I then went to work on my building and designed the space with his equipment in mind. The vendors working with him were extremely helpful and even assisted me in tailoring my building to suit some of my equipment. Timing was crucial and he was able to time the arrival of my bigger equipment just right with the completion of the construction.
I signed my lease on Friday, March 18th at 4 pm and saw my first client Saturday April 30th.
I now have one of the most state of the art hospitals in the Pacific Northwest and can also claim to have the best x-ray and digital systems in the Pacific Northwest as well. All thanks to Dan and his team at Equipment Outreach.
Dan is also a breath of fresh air when it comes to salesmen. We all know the “used-car” mentality that we live in fear of, but Dan is very unique. We went through my equipment list line by line many times with Dan listening to my questions and concerns faithfully. Even if it meant not making a sale he helped me choose equipment he could be proud of selling. He even helped me find used equipment in excellent shape when I didn't need something brand new, like cages and tables. His theory was that if he was honest and found me equipment that I would be happy with for years I would never stray. He sells not for the moment, but for the future with his main goal of making a lifetime client!!
I am a lifetime client of Equipment Outreach.
Melanie Haase, DVM
Safe Harbor Animal Hospital 250 36th Street Astoria, OR 97103 USA (503) 325-8920
Companion Pet Hospital
November 8, 2011
To Whom It May Concern,
Dan and the crew at Equipment Outreach have helped get our practice off the ground smoothly, and help to keep it running smoothly as well. Everyone is professional and friendly, and they go the extra mile to make sure that we have what we need and understand what we have. Our practice has gone from opening to a million dollar practice in less than 2 years, and we couldn’t have done it without the support of EO. Thanks, guys!
Sincerely,
Cori Majeska, VMD
Fresno Pet ER & Referral Center
I stumbled across Equipment Outreach inside the vendor hall…Talking to a single rep at one stop could help us in all aspects of our purchases would save us time and potential exposure of our impending project/ideas…Dan gave us significant time and talked to us about our needs and wants….making recommendations and pointing out things we may not have thought of. Once we were farther along Dan looked over our design plans and gave valuable input…getting us all the necessary info undoubtedly saved us significant time and money…
[When reviewing additional quotes]…in the worst case scenario I was paying the advertised SHOW price for the product and in the best case scenario I was saving all the way around. My advice would be don’t nickel and dime and monkey around wasting time. Just call Dan…He’ll take good care of you … I promise.
There’s a huge difference dealing with someone that is a business owner/operator with vast experience in owning and managing hospitals and a standard sales person hired by a manufacturer and spoon fed the company lines…the advice and recommendations he gives are based on that experience. His network is far and vast…start a relationship with folks you can count on. The peace of mind that comes from knowing the voice oat the other end of the phone has your best interests at heart is worth its weight in gold.
Lauderdale Veterinary Specialists
...you and Fred have been invaluable in working trough the architectural plans with the staff... expertise in helping us decide...only comes from those with years of experience. We were extemely comfortable working with you both.
...your help in overseeing the project ... has simply been great. ...your own words "I've got your back covered" could not be any more true....I personally can never thank you enough.
Ira Zaslow, DVM,
Charter Diplomate, ACVECC,
Institute of Veterinary Critical Care and Emergency Medicine
Director and Chief Medical Officer, Lauderdale Veterinary Specialists
Greenbrier Emergency, Charlottesville, VA
"... It is rare that an equipment dealer has the industry connections or knowledge that Dan and his staff have"....."I always look forward to seeing the EO crew..., and enjoy spending time with Dan on the vendor floor looking at new products"...[Dan] has helped steer the clinic to the best and newest of the needed products....His up to date information about company profiles helps make some of the big purchases less risky and his intimate knowledge of all the competitive products lets him secure very reasonable prices"...
The Greatful Pet, Boulder City, NV
"...I gave him my budget and he did the rest...I received top of the line equipment and if there was something in particular I wanted, he found it...He set up everything from delivery and setup of the x-ray to help with the construction of the stainless kennels...expertise and knowledge of setting up a new practice was amazing..."
Keauhou Veterinary Hospital, Kailua Kona, HI
"We had a tight budget and a tight time-line….[Dan] laid out a plan; talked to us about equipment and what would work … We had never owned a practice … having his help and guidance to get us on the ground and running from the word 'go' was immeasurable. [Dan] is the first person we call when we need anything big or small … His staff… are wonderful to work with ... they want us to succeed. We could buy our equipment and products from anyone, but we will never look further than Dan and his crew."
Gallatin Veterinary Hospital, Bozeman, MT
"The equipment you have recommended has all performed well, and servicing has not been a problem...You have been a big help for both the surgery practice and the general practice...I recommend your services to anyone looking to make an equipment purchase. Thanks again!"
Best Friends Animal Clinic, Haymarket, VA
[EO has been] "very helpful in helping me decide what I would need for the clinic...supplying options for the various instruments and equipment I wanted...at a very reasonable cost and providing estimates to the bank...I would not hesitate to use Dan and Equipment Outreach for future purchases...
VetCare Montana, Polson, MT
"Equipment Outreach was very responsive to my needs...The prices were great...While not a veterinarian, Dan is familiar with the inner workings of veterinary hospitals and was able to make several suggestions that saved a lot of money by preventing us from buying unnecessary equipment...I highly recommend Equipment Outreach...if I ever have to equip a new hospital again, my first call will be to Dan and Equipment Outreach.”
The Village Animal Clinic, Voorheesville, NY
"When my partner and I found ourselves facing the daunting task of opening a new practice, we were timid to approach the topic of equipment purchases. Dan and his staff made everything far less intimidating. [Dan] is very experienced in the veterinary field and even more experienced when dealing with the veterinary equipment. He offered helpful advice about building construction, equipment recommendations, equipment installation… presented us with a list from which we could choose …. We love every piece of equipment that we have purchased….we could not have made the jump into a new practice without Dan or his staff."
